Find answers to common questions about our platform, virtual credits, and how to make the most of your entertainment experience.
Virtual credits are digital tokens used exclusively on our platform for entertainment betting purposes. They have no real monetary value and cannot be exchanged for cash or real-world currency. You can use them to participate in various betting activities purely for entertainment.
VIP status is automatically awarded based on your lifetime virtual credit spending. As you accumulate credits spent on entertainment betting, you'll progress through Bronze (1,000+ credits), Silver (5,000+ credits), and Gold (15,000+ credits) tiers, unlocking exclusive benefits at each level.
Yes, we take data security seriously. We use industry-standard encryption and security measures to protect your personal information. Your data is never shared with third parties without your consent, and we comply with all relevant privacy regulations.
No, virtual credits are for entertainment purposes only and have no monetary value. They cannot be withdrawn, exchanged for cash, or transferred to other platforms. They exist solely to enhance your entertainment experience on our platform.
If you experience any technical problems, please contact our support team through the Contact Us page. We typically respond within 24 hours and will work to resolve any issues as quickly as possible.
Yes, you must be at least 18 years old to use our platform. We verify age during the registration process and reserve the right to terminate accounts that violate our age policy.
We regularly update our platform with new features and improvements. VIP members get early access to new features, while all users benefit from our continuous platform enhancements and new entertainment options.
Our platform is available in most countries, but some regions may have restrictions due to local regulations. Please check our Terms of Service for specific country restrictions. We comply with all applicable laws and regulations.